Consumer Tech
Claims process made simple from start to finish.
Retailer Tech
Registrations, claims and emails all in the same place
-- even from your phone.
Dashboard Tech
Gain real-time data insights to each store.

ABS is leading the way in warranty claims technology.

Under new leadership, in 2020 ABS has once again committed to being at the forefront of technology. We’ve invested in an in-house software engineering team who are building the next generation of the ABS Technology Platform from the ground up.

Although we are continuously working to build out new systems, many of our legacy systems are still in use today. Upgrading 20 years of technology isn’t an easy lift, but we’re up for the challenge and we hope you’re as excited as we are for what’s coming next.

How many claims do we have? Easy, just check your dashboard!
Real-time performance data is just a click away with ABS technology.

We’ve made great strides in the area of consumer technology. The team at ABS has developed mobile-friendly claims submissions available 24/7. We have built automated claim status alerts via email that includes an option to make the claim by phone. ABS has made the claims process simple from start to finish.

Real-time stats and info for retailers is now available via our custom built reporting dashboard. We make it easy to compare all the stores across your network. And weekly digest emails make it simple to gauge your stores’ performance from week to week and month to month.

Integrations and Data Transfer

Whether you’re big or small, we need data in order to facilitate the delivery of our services to your customers.
We’ll work with your technology team to implement the best solution possible.

API Integration

ABS offers a suite of APIs which can be integrated with your point of sale, ecommerce platform, ERP, or custom technology stack. API integration allows for the best possible experience for both you and your customers. No tech team? We’re here to help. ABS is happy to work directly with you and your vendors to facilitate an API integration.


Many of our customers prefer the simplicity of a file-based approach for sending us data. To facilitate this, ABS accepts CSV files sent to our SFTP server. Our file-based approach is fully automated and allows for maximum flexibility when it comes to integrating with your systems.

Plug and Play Integrations

ABS is working with major eCommerce and point of sale vendors to create plug-and-play integrations that will get you up and running in a matter of minutes, not months. If you are looking for a specific plug and play integration project, get started by contacting us today.


ABS has mapped out an ambitious plan for the future, including upgrades to all of our software products and the platform they’re built on.

Call center upgrade

ABS has partnered with the leading provider of telephony services to overhaul our call center and enable new and improved communication options.  Starting this summer, ABS will be rolling out:

  • SMS / MMS capabilities
  • Live web chat capability
  • Compliance with new FCC regulations that will help ensure our outbound phone calls and messages don’t get flagged as spam


ABS has started a multi-year project to upgrade all of our technology infrastructure and software. We’ll be modernizing and improving all of our websites, and software products and services. These changes will ensure our tools are always available and easy to use from all of your devices.

Our Technology Journey

From the beginning, when ABS was founded in 2001, we have embraced technology and have been on the forefront of new and innovative approaches to the warranty registration and claims process.

Twenty years ago, ABS was first to market with an online registration and claims submission portal for our flagship ABS Road Hazard offering for independent dealers which replaced the need to fill out paper forms by hand.

Since then, technology has progressed at a breakneck pace and what was once innovative has become outdated.

Our Team

We’re proud to have an in-house team of highly skilled software engineers who through an iterative, collaborative process, are able to turn ideas into reality. We’re a small company where most of us wear many hats and the engineering team is no exception. Our team designs, builds, operates, and maintains all of our software products and the platform they’re built on. If you’re a highly motivated software engineer looking for a challenge – we’re hiring!